Customer Care

We want you to succeed

Getting the best results with your online collateral does not rise out of nothing. At Zmags, we are committed to your success, and we continue to care after you have signed the contract.

Here is an overview of our customer service program, set in place for you to get long-term results and work efficiently with your online collateral. Once signed up, you will get a 60-days personal onboard program.

Once you or other employees in your organization are ramped up for using Zmags ICM solution, you will benefit from these services and resources:

• Unlimited personal support via phone and mail with quick response time
• Customer Service team available 18 hours per day
• A dedicated consultancy resource available via phone and mail
• Unlimited personal training via remote connection
• Online tutorials available 24/7
• Access to Zmags Community to share best practices and ideas
• Proactive training to optimize your work for short ROI